The County of San Mateo is launching a brand new app "Report It! SMC." The County is initially focusing the program in North Fair Oaks, and is excited to expand to other areas of unincorporated County as time moves forward. In addition, the initial focus will be on addressing "illegal dumping" requests. The new mobile app will allow citizens, residents, and visitors to report illegal dumping issues quickly and easily via web tools and mobile apps. You can even take photos of issues and submit them on your phone! These reports are then forwarded directly to County departments to respond and address.

To use the Web reporting tool above:

1. Make sure the Report tab is selected. Enter the address or use the map marker to navigate to the area where the issue you want to report is located on the map. (Use the controls in the upper left corner to move the map around the window or zoom in and out.). 
2. Once you have indicated the address or mapped the location of your issue, click next.
3. Select a service request issue from the drop-down menu. Once you've entered a service request, you can then fill out a more detailed description of the issue and even attach a photograph. After this is complete, create an account where you can earn civic points, however you must enter a valid email address! After you've completed all the fields, press submit to create a public report of your issue!

You can also report issues from your smart phone or tablet.  Click on one of the links below to download the mobile app: